Q1: What’s the weight limit? Up to 50 lbs (22–23 kg).
Q2: Can I wash it? Yes, removable cover is machine washable (30°C).
Q3: Is it safe for hardwood floors? Yes, anti-slip base included.
Q4: Can cats use it too? Absolutely — perfect for cats as well.
Q5: Do you offer larger models? A 4-step version is in development.
Q6: Where is it made? Designed in Vietnam, produced with certified OEM partners.
Q7: How do I train my pet? Use positive reinforcement with treats over 5–7 days.
Q8: What’s the product weight? ~1.8 kg — lightweight & portable.
Q9: Do you ship worldwide? Yes, with regional variations in shipping time.
Q10: What if my dog refuses to use it? Our guide + video tutorials will help.